• Roblox Gift Cards can only be redeemed in a browser at Roblox.com/redeem - they can't be redeemed in the Roblox mobile app or any video game console.

• Roblox Gift Cards come in two types:

  • Credit - Real money value for buying Robux or Roblox Premium Memberships. You buy credit here. 

  • Robux - Virtual currency added to the account balance - only available at the Roblox Store on Amazon.com

Redeem a Gift Card on Your Account

1.  Go to Roblox.com/redeem from your browser.

2.  Log in or create an account.

3.  Find your PIN / Code and enter it into the Code box on the website.

4.  Click Redeem.

5.  A success message will appear when you successfully add the Credit to your account.
   
   
   Sometimes letters can look like numbers and numbers can look like letters. For example, the zero (0) in your Gift Card may actually be an “O”. Below are the common substitutions to try if you are having trouble redeeming your Gift Card.

Confirming Your Balance

• Finding your Credit balance

• Finding your Robux balance

Spend Your Roblox Credit

Roblox Credit can be used to purchase a Roblox Premium Membership or Robux if you have enough Roblox Credit in your account. You can convert your Roblox Credit in 3 places:

• Roblox Gift Card Redemption Page (under Available Credit)

• Membership Page

• Robux Page

1.  Select the product you want to buy.

2.  Click Buy.

3.  Confirmation will appear.

4.  If you have remaining Roblox Credit, it will ask if you would like to purchase more Robux (if you have enough in your account).
    

   • Clicking Buy will convert your remaining Roblox Credit to Robux

   • Clicking Cancel will keep your Roblox Credit in your account until you are ready to spend it.

Issues with Redeeming Gift Cards

If you have any issues with redeeming Gift Cards, contact us and provide us the additional information below.

Additional information:

• Username(s)

• Purchase date and amount

• Place of purchase and city

• Country of Residence

• Gift Card PIN

• Gift Card Serial Number

• Image of the purchase receipt

• Image of the front and back of the gift card or full image of the e-gift card

• Image of any error messages received while redeeming (if applicable) 

Note: Please ensure any provided images are in .jpg or .png format only